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To book a package please contact us on (808) 742-2200. Package bookings will be available online soon.

Check-In Date:
Check-Out Date:
Adults:
Children:
No of Rooms:

To book a car please contact us on (808) 742-2200. Car bookings will be available online soon.

To book a flight please contact us on (808) 742-2200. Flight bookings will be available online soon.

To book a activity please contact us on (808) 742-2200. Activity bookings will be available online soon.

Halii Kai Hawaii Halii Kai Hawaii Halii Kai Hawaii Halii Kai Hawaii Halii Kai Hawaii

Terms & Conditions

Deposit Requirements

A 1 night deposit per room is required except for arrivals between December 24, 2012 and January 3, 2013, when a 2-night deposit is required. Credit card deposits must be in the guest's name or in the name of a member in the traveling party.

Reservation Guarantee

Castle Resorts & Hotels cannot absolutely guarantee specific unit numbers or accommodations. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of similar type up to including the day of arrival. All reservations are subject to change or cancellation for reasons including but not limited to strikes, owner requests, sale of unit, changes in State and County Laws, acts of God, or failure of guests to vacate as scheduled

Cancellation/No-show Policies

You may cancel without penalty up to 4 days prior to arrival for any arrivals between January 4, 2012 and December 23, 2012. A 1 night room and tax fee will be charged for any cancellation received on or less than 3 days prior to the arrival date (Hawaii Standard Time). For arrival dates between December 24, 2012 and January 3, 2013, you may cancel without penalty up to 31 days prior to arrival. A 2-night room and tax fee will be charged for any cancellation received on or less than 30 days prior to the arrival date (Hawaii Standard Time). A reservation that was not honored is considered a no-show and the advance deposit will be forfeited.

Taxes and Fees

Room rates are subject to 13.416% tax (including Hawaii General Excise Tax of 4.166% and Transient Accommodations Tax of 9.25%).

Check-Out Cleaning Fee
A check-out cleaning fee will apply to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

 

   For stays before Dec. 22, 2014
 For stays after Dec. 22, 2014
  2+ Nights  1-2 Nights
3+ Nights
1-Bedroom  $75  $50
$95
2-Bedrooms  $95  $60
$115
3-Bedrooms  $105  $70
$135

Extra Charges

Children 17 and under stay free using existing bedding; total occupants including children cannot exceed max pax (occupancy) of the confirmed room. Cribs are free and available upon request. All guests will be charged a one-time only Resort Fee of $40 plus tax upon arrival which includes: Entry gate electronic key card (access to the resort premises and Ocean Club), Two (2) welcome drink coupons (redeemable at Ocean Club Restaurant), Two (2) twenty percent (20%) off Ocean Club Restaurant Coupons, Parking permit.

Guests who are staying less than 7 days can purchase additional housekeeping services at nominal costs. Extra towels and amenities will be provided in each unit prior to check-in. Guests can request for replenishment of the bath amenities (shampoo, soap, toilet tissues) at any time without charge. There will be a small fee for the replacement of towels/linens.

Qualified Rate Policy

To be eligible for a Qualified Rate (Military, Senior, Kama‘aina, Government, AAA, Corporate, Airline Employee or Travel Agent etc.), guests must present a valid form of identification at check-in, if you cannot provide the appropriate form of identification, Castle Resorts & Hotels will provide you the Best Available Rate offered by the property at the time of check-in. 

Other

All guest rooms are 100% NON-SMOKING. Requests for specific bedding are honored whenever possible based on availability at check-in. Due to inventory limitations, these requests cannot be guaranteed. Rates, restrictions, and information are subject to change without notice. Not all restrictions are listed. All offers are subject to program availability. Rates are listed in US dollars except where otherwise noted. All published rates are commissionable to travel agents at 10%. Minimum 2-night stay required. Certain holiday periods are subject to peak season rates require a minimum 5-night stay. Reservations made for certain holiday periods may be charged the full amount at time of reservation.